A core software platform covering all business processes for distribution system operators (DSOs)
An ecosystem of applications that empowers efficient running of daily tasks and
strategic operations of a DSO. Fundamentally, it is a meter data management (MDM)
system that is oriented on helping DSOs transform their business model in order to be
more effective, proactive and customer-centric. It reaches full potential when integrated
with an AMM system, enabling utilities to keep up with trends of transformation in
energy distribution and billing.
01
COMMUNICATION
You can easily access meters directly or via concentrators using different means of
communication, including PLC, GPRS, LoRaWAN.
02
METER CONFIGURATION
This tool ensures you can access meters in order to define or set different parameters,
such as profiles, tariff plans, special days, limiters and many others.
03
AVAILABILITY AND SUCCESS OVERVIEW
Through simple tables and dashboards, you can obtain valuable insights regarding
status of the communication channels between meters and concentrators.
04
Manual actions & readings
Manipulating and calling for different actions on a meter including reading registers,
previously set profile configurations, tariff plans as well as other actions on
disconnector, meter clock and so on.
05
Automatic events & readings acquisitions
The system automatically collects meter readings, based on defined criteria and time
schedule. Obtaining other types of events is also supported, such as ones that indicate
fraud detection or faults.
06
SMART METERING SaaS
With a mobile app connected to the smart meter, you can directly have valuable insights
ready on your phone, from viewing your energy consumption in parameters you desire,
from kilowatts or currency to predicting energy demand.
01
Connection agreement
An end-to-end management process that covers all the steps from initial customer
inquiry all the way to creating an agreement for connecting to the power distribution
grid. Increased operative efficiency with one integrative module for customer
registration and connection related processes.
02
Point of delivery (POD) management
Unique tracking of all relevant aspects for the DSO, both in regulated and deregulated
market, entirely independent of supplier changes. It encompasses modules for POD
monitoring, in terms of its states and changes, along with meter device lifecycle
management. Finally, it provides a high degree of reliability in installed meter devices
and gathered meter data.
03
Meter reading management
Import, processing and export of meter reading data, obtained from different sources –
mobile reading applications, AMM systems, estimation and other mechanisms for
unavailable meters.
04
Validation, estimation, editing (VEE)
Crucial set of operations for keeping high quality meter reading data and energy billing.
Imported data (independent of the source) undergoes integrity and accuracy checking,
before it is used for other mandatory operations. Historical recordings, combined with
advances algorithms of machine learning, is used for estimation when there is no meter
reading data.
05
AMM & OMS integration
Possible and easy-to-manage integration with two other application from the
distribution ecosystem. Meter readings, events and actions, along with supply quality
informations, are only a click away.
06
Energy billing
Crown jewel of our distribution suited software – intuitive, fast and efficient billing for all
customers. It respects multiple suppliers and different customer segmentations.
Flexible tariff structures make it a perfect choice not only for DSOs, but also for other
entities, such as TSOs or aggregators.
07
Monitoring
Multiple set of tools and techniques for spotting and manipulating extreme and
unexpected values. With this robust tool, the probability of a calculation error occuring
is minimized.
01
Logging
Fast, reliable and easy-to-use module for outage logging, which further enables various
analysis, reports and predictions. Thanks to „one-click logging“, there are no
interruptions of activities regarding power restoration, which stays in main focus of the
DSOs.
02
Crew dispatch
Power restoration is possible in minutes, with customized set of operations for
managing dispatchers and field crews. High degree of crew efficiency ensures lowering
number of customers without supply along with minimising risk of components
overloading.
03
Planned outage management
Comprehensive tracking of planned outages, with the ultimate goal of maintaining the
highest possible degree of grid availability. Live updates on customers without supply,
due to planned outages, represents a solid base for communicating outage and
restoration information.
04
Outage notification
With customizable notification system, it is possible to make faster response to network
interruptions and to minimize outage time. Along with that, customer satisfaction is
higher and there is no need for penalizing the distributor.
05
Integration
Information exchange with complementary systems, such as SCADA, GIS and AMM,
used for efficient information gathering from network and for optimal management of
DSOs operations.
06
Reporting
Multidimensional reporting for decision-making support and better management of
distribution network. SAIDI, SAIFI and different reliability reports are available in one
click.
01
MARKET COMPLIANT
The module is in line with all the current message exchange processes as well as
regulations on the energy market. It is covering all day-to-day communication processes
with all active participants (suppliers, DSOs, TSOs and energy balancing bodies) at the
5-minute level.
02
EDI STANDARD COMPLIANT
You can exchange data electronically, based on EDI standard, via EBIX, CSV and XML.
Key features
Vendor agnostic HES
Unique AMM system lets you integrate different types of
smart meters and allows interoperability of all IDIS labeled manufacturers in one single
application.
End-to-end operational coverage
The platform
incorporates holistic approach support to the entire process, from customer inquiries
and contracting, over meters and data lifecycle management, to energy billing.
Scalability and modularity
The possibility of scaling, not just in terms of metering
points and meter related data, but also in terms of customized modules and upgrades
that gives you high flexibility to scale your business up or down.
Seamless integration
Whether integrated with ecosystem applications or 3 rd party
solutions, you can smoothly run your daily processes without interrupted workflows
and bottlenecks, minimizing development and implementation costs.
Vendor agnostic HES
